Returns & Exchanges
We want you to be completely satisfied with your XD Design purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different style or a full refund, our team is here to ensure a seamless experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original protective packaging, ensuring all tags and accessories are included to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing